Titanborn Research
Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the Titanborn Research website and your purchase of any products from us. Titanborn Research LLC (“Titanborn Research,” “we,” “us,” or “our”). By using this site or placing an order, you agree to these Terms.
1.Agreement to These Terms
By accessing this website, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and by all policies incorporated by reference, including our Research Use Only Policy, Shipping & Returns policy, Chargeback & Dispute Policy, and Privacy Policy. Completing the acknowledgment presented at checkout reconfirms your agreement. If you do not agree, do not use this site or purchase our products.
2.Eligibility
You must be at least 21 years of age and a qualified researcher (or purchasing on behalf of a research institution or business engaged in legitimate scientific research) to use this site or purchase products. Full eligibility and researcher-verification terms are set out in our Research Use Only Policy, which forms part of these Terms.
3.Research Use Only
All products are sold for laboratory and research use only — not for human or veterinary use. Our products are not drugs, foods, supplements, cosmetics, or medical devices, are not approved for human or animal use, and are not intended to diagnose, treat, cure, or prevent any disease.
Your purchase and use of any product is governed by our Research Use Only Policy, which is incorporated into these Terms by reference.
4.Accounts
If you create an account, you agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your account credentials and for all activity under your account. We may suspend or terminate any account that contains false information or that is used in violation of these Terms or our policies.
5.Orders, Acceptance & Verification
Your submission of an order is an offer to purchase. All orders are subject to our acceptance, and we may, in our sole discretion, accept, decline, limit, hold, or cancel any order — for example, where information appears inaccurate, where verification cannot be completed (see our Research Use Only Policy), where a product is unavailable, or where we suspect fraud or prohibited use. No contract of sale exists until we accept and ship your order. If we cancel an order for which you have already paid, we will issue a refund for the affected items.
6.Pricing & Payment
Prices, product descriptions, and availability are subject to change without notice, and we reserve the right to correct any pricing or typographical errors. You are responsible for any applicable taxes. Payment is processed through a third-party payment processor; by submitting payment information, you represent that you are authorized to use the payment method and you authorize us and our processor to charge the full order amount, including applicable taxes and shipping.
7.Payment Authorization & Chargebacks
You agree that all charges are authorized and valid. If you have any issue with an order, you agree to contact us first to resolve it before initiating a dispute or chargeback with your bank or card issuer. Initiating a chargeback for a valid, authorized transaction — or before giving us a reasonable opportunity to resolve the issue — is a breach of these Terms. Our full process, and the documentation we rely on (including your checkout acknowledgment), is set out in our Chargeback & Dispute Policy, which is incorporated by reference.
8.Shipping & Returns
Shipping, delivery, returns, and refunds are governed by our Shipping & Returns policy, which is incorporated by reference. We currently ship within the United States only.
9.Prohibited Conduct
You agree not to:
- Use, administer, consume, or resupply any product for human or veterinary use, or misrepresent its research-use-only status;
- Provide false information or attempt to circumvent our verification measures;
- Use the site for any unlawful purpose or in violation of any applicable law or regulation;
- Interfere with, disrupt, or attempt to gain unauthorized access to the site or its systems; or
- Copy, scrape, or reproduce site content except as expressly permitted.
10.Intellectual Property
All content on this site — including text, graphics, logos, the Titanborn Research name and marks, page design, and compiled information — is owned by Titanborn Research LLC or its licensors and is protected by intellectual-property laws. You may not use, reproduce, or distribute it without our prior written permission.
11.Disclaimer of Warranties
Products and site content are provided “as is” and “as available,” for research use only. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that any product is safe or fit for any in-vivo, human, veterinary, clinical, diagnostic, or therapeutic use. Certificates of analysis describe the tested characteristics of a batch and are not a warranty of suitability for any such use.
12.Limitation of Liability
To the fullest extent permitted by law, Titanborn Research LLC and its owners, officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your handling, use, or misuse of any product. Our total liability for any claim relating to a product or order will not exceed the amount you paid for the product giving rise to the claim.
13.Indemnification
You agree to indemnify, defend, and hold harmless Titanborn Research LLC and its owners, officers, employees, and affiliates from any claim, loss, liability, damage, or expense (including reasonable attorneys’ fees) arising from your use or misuse of any product, your breach of these Terms or our policies, or your violation of any law or the rights of any third party.
14.Dispute Resolution — Binding Arbitration & Class-Action Waiver
Please read this section carefully — it affects your legal rights.
Any dispute arising out of or relating to these Terms, our products, or your use of this site will be resolved by final and binding individual arbitration, rather than in court, except that either party may bring a qualifying claim in small-claims court. You and Titanborn Research LLC each waive the right to a jury trial and agree that claims may be brought only in an individual capacity — not as a plaintiff or class member in any class, collective, or representative action.
Arbitration will be administered by a recognized arbitration provider under its applicable rules. This section is governed by the Federal Arbitration Act. If any portion of this section is found unenforceable, the remainder will continue to apply, except that the class-action waiver is non-severable from the agreement to arbitrate.
15.Governing Law & Venue
These Terms are governed by the laws of the State of Oregon, without regard to its conflict-of-law rules. Subject to the arbitration provision above, any matter not subject to arbitration will be brought exclusively in the state or federal courts located in the State of Oregon, and you consent to their jurisdiction.
16.Changes to These Terms
We may update these Terms from time to time. The “Last updated” date above reflects the most recent version. Changes are effective when posted, and your continued use of the site or placement of new orders after that date constitutes acceptance of the updated Terms.
17.Assignment; Affiliates & Common Control
Titanborn Research LLC. We may perform any of our obligations under these Terms — including order fulfillment, payment processing, customer support, and shipping — directly or through affiliated entities, brands, or service providers under common ownership or control, and references to “we,” “us,” or “our” include those affiliates where applicable. We may assign or transfer these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets. You may not assign your rights or obligations under these Terms without our prior written consent.
18.Severability & Entire Agreement
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force. These Terms, together with the policies incorporated by reference, constitute the entire agreement between you and us regarding your use of the site and your purchases, and supersede any prior agreements on that subject.
19.Contact
Questions about these Terms can be sent to support@titanbornresearch.com.